CTTS CASE STUDY MILESTONE 1 SOLUTION

Create a searchable database of configuration information. A classification of EquipmentComponent. A component that has been checked into inventory A piece of information concerning software configuration for the Client and possibly for a piece of equipment. Also, make sure they specify proper objectives to correct the problems. If client calls back, request can get duplicated and worked on by multiple technicians. A component that has been checked into inventory A piece of information concerning software configuration for the Client and possibly for a piece of equipment. Only techs should be able to enter new equipment to the system.

This is real life! Foreign keys are marked with FK and a number. If use barcode scanning, would have to change inventory check-in process. Technicians going out to handle the service calls often face incomplete information. Some may provide general descriptions of problems while others may go to the extra effort of giving concrete examples. Another alternative is to start with this data model for Milestone 5 but add additional requirements, such as the Milestone 4 Advanced Option and require that students revise the data model accordingly.

For example, we have encountered clients who have mentioned that they envisioned expected? The sample RSS we provide represents a more general description that the user conveyed.

ctts case study milestone 1 solution

The students should try to identify problems and opportunities that were mentioned in the narrative. More Prepared by Kevin C. Students should realize that based on additional interviews they may need to revise this matrix to reflect new problems, opportunities, directives, and changes in their understanding of urgencies and priorities. The proposed system could allow clients to enter service requests online, saving receptionist time plus providing more efficiency. The following completed matrix is one possible solution.

  CURRICULUM VITAE DA COMPILARE CON OPENOFFICE

If use barcode scanning, would have to make sure barcode was on every piece of equipment.

ctts case study milestone 1 solution

None of the forms hint at a ClientID. Redundancy of keying employee information in both micro and mainframe. Students should realize that based on additional interviews they may need to revise this matrix to reflect new problems, opportunities, directives, and changes in their understanding of urgencies and priorities. All of the cardinalities of the major entities can be determined from the interview or the forms.

If you will be doing Milestone 5 as a separate assignment, you may want to withhold this solution. Visio cannot easily produce a Context Diagram exactly like the one shown in chapter 5. Problem Statement Matrix This form should be completed based on information from the case study introduction and the interview with Jack Mills. The service request part of the system should have adequate security. You might stress to the students that oftentimes user expectations are simply stated in terms of a new system that works!

Prepared by Kevin C. Students should realize that the Parent-Child relationship found in PurchaseOrder and PurchaseOrderDetail will be present in any invoicing system and many other systems as well. Case Study – Suggested You might stress to the students that oftentimes user expectations are simply stated in terms of a new system that works!

Pay careful attention to the classification.

ctts case study milestone 1 solution

The proposed system could allow clients to enter service requests online, saving receptionist time plus providing more efficiency. Three-ring binder is difficult to keep up-to-date because word processing documents cannot be updated in the field. System would allow technicians to record notes on work done on service requests. Only techs should be able to enter new equipment casee the system.

  ESSAY IN IDLENESS YOSHIDA KENKO SUMMARY

This would also be a system-generated number.

Technicians going out to handle the service calls often face incomplete information. Problem Statement Matrix This form should be completed based on information from the case study introduction and the interview with Jack Mills. None of the forms hint at a ClientID. Users cannot get reports that they need in a timely fashion.

Case Study CTTS – Milestone 02 Problem Analysis Solution_图文_百度文库

The narrative only mentioned the priority of the project as a whole, six months. A challenge for mildstone systems analyst is to force the user to prioritize. As a number it would also consume less disk space as a foreign key in related tables and would provide for faster joins. But some users have very specific ideas or expectations.

Some may provide general descriptions of problems while others may go to etudy extra effort of giving concrete examples. Hardcopy telephone book, published quarterly, becomes quickly out of date.

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